We are available 24 hours, every day for online inquiry and email. For telephone calls, we are available on working days, from 10am till 6pm, Japan standard time (GMT + 0900 hours). Please check current Japanese standard time from here…
The shipping duration depends on your port, schedule and frequency of vessels, weather, etc. Normally it takes 20-30 days to different ports from Japan. Tell us your port name and we can help you with approximate shipping duration.