SHIPPING COMPANY AGENT NAME TEL MOL JASCO AGENCIES LTD. +1-268-4629521 / 4629522 –
Yes, you might be able to do so with a charge of $500, paid in advance. Please consult us as soon as possible, if you need to do so.
If the product is not in a ship yet, it might be easy to change the shipping destination port. Cost of such action varies depending on the shipment progress. Please consult with us if you need to do so.
Shipping schedules might change by few days due to unavoidable reasons like weather, routing of ships, etc. We are always communicating with shipping companies, to make your purchased product reach you in the shortest possible time.
You may change the product recipient details within 5 days since the invoice was issued to you. You may request such change in the same place where you put your first inquiry, the inquiry thread. Please note that changing the destination port might increase the total price.
After we send you documents, we will email you the tracking number of those documents. The tracking number will also be shown in your account (in the inquiry thread), when you log in to Car From Japan. You may use the tracking number to track the documents sent to you.
You may contact authorities in your port to suggest you some clearing agent. As of now, we do not have a list of suggested clearing agents, but we are working to provide you with a list soon.
Car From Japan will make sure that the purchased product is shipped to your final port. The shipper in charge, will send you all standard documents required to release the product from your port including BL. After the product reaches your port, it is your responsibility to receive the car at the port and perform necessary procedures. With the documents provided by Car From Japan, yourself or any clearing and forwarding agent appointed by you, will be able to release the product at your port.
Car From Japan checks the BL (Bill of Lading) content to confirm, if your purchased product has been shipped to you or not. BL is a document issued by the shipping company, where the shipping company certifies the shipment, final destination and details of the product.
The shipping duration depends on your port, schedule and frequency of vessels, weather, etc.
Normally it takes 20-30 days to different ports from Japan. Tell us your port name and we can help you with approximate shipping duration.
We will love to hear about your experience with the product and also with us. Please share your feedback. If possible, please share a picture of you, your friends or family and the product.
You will receive 2 original BLs, 1 original export certificate of the product, 1 original inspection certificate (if any).
We need to know the details including Name, address, telephone number of both consignee & notify party, final port & related invoice number. Please make sure that the name and other information is correct. If there is a mistake in name, it will be very hard to release the product.
What should I do in case my purchased product reached the port but I have not received documents from your company yet?
Generally, your documents will reach you before the product. Please track the document through the tracking number we sent you. If you cannot track the document or if you are worried, please contact us.