When we receive your money for a product, we will send you an email with payment confirmation with related product details. This email is called “payment confirmation” email.
When you have successfully paid for a product and we have already shipped the product to your indicated destination, we will send you an email with product and shipping details. This email is called a “Shipment Confirmation” email.
Bill of Lading is a document issued by the shipping company which certifies that the product has been shipped out and mentions product description & recipient.
CIF price means that, Car From Japan will pay for the cost until the final destination port, in prior to the custom clearance condition. Car From Japan will make sure that the product gets shipped from Japan. The shipper assigned by Car From Japan will provide you with all standard documents, necessary to release the product from your port.
Domestic Selling Price includes product price, consumption tax, domestic transportation until the delivery destination mentioned in the invoice & does not include “shaken(車両検査) cost”.
ETD means “Estimated Time of Departure” & ETA means “Estimated Time of Arrival”.
FOB price does not include shipping outside Japan or shipping insurance. FOB price includes product price, domestic transportation and custom clearance in Japan.
An inquiry thread is the place where you communicate with us and can view the total history of conversation related to a purchase. Every inquiry thread has a unique number. Please feel free to use the inquiry number to identify your inquiry while, talking to us via phone or while emailing us.
An invoice is a payment request from us to you, for a certain product. The Invoice we issue is a very powerful document, because it reserves the related product for you, as long as you meet the payment deadlines. An Invoice issued by us to you for a certain product will mean that, you have the “Exclusive Right” to purchase that product as long as your payment can be confirmed by us, within the deadline.
When you pay for a product with invoice issued by us, your bank will provide you a receipt of payment. It is called T/T copy. T/T Copy is a short form of Telegraphic Transfer Copy, which is the payment receipt from your bank. You have to share a T/T copy within 48 hours, since the invoice was issued.