Customer testimonial & review
Customer Feedback (out of 81,124 replies)
Question: Are you satisfied with CAR FROM JAPAN services?
Question: Why did you choose CAR FROM JAPAN?
Value for Money
Huge stock/ Great cars
Moses Peter Subert
TanzaniaSee full review
It was incredible to know and work with Car from Japan, mt first purchase but was a great moment to trade, except more orders from Moses. In the photo with the cap 🧢 is my customer who is also very satisfied from the unit i ordered from Car from Japan. Thanks a lot.
After Delivery Pictures
Karen Scott Jim Baskett.
BahamasSee full review
Our vehicle is still in transit so we do not have pictures to upload. We don't know the condition of the vehicle yet but believe it will be fine. The service was excellent, however, the only confusion was around paying by credit card and the process. It might be helpful if that process is posted on the website as I tried to call many times and was unable to get through. We will use Car From Japan again, it was an overall excellent process from purchasing to shipping and communication was very good between all staff and ourselves.
Jacob Edward Dietrich
Sri LankaSee full review
Hi Ken, I just wanted to let you know we received our car last week and we could not be happier with it. Throughout this entire process you have been a consummate professional and its really been a pleasure to work with you and your organization. I know it wasn't the easiest process and I really appreciate your patience helping us navigate the paperwork process. This has actually been the easiest car buying experience I've ever been through and that's a true testament to exceptional customer service. Thank you again for everything! Sincerely, Jacob and Haley Dietrich
Brian Thomas Beale
GuamSee full review
Hello Mr. Ken, Thank you for sending those docs. I have received the car from customs and have it registered here in Guam. The shipping company ripped the plastic rear window so I will be putting in a claim with them. I also did notice the AC is not working but was noted on the inspection as in working condition. Other than that I love the car already! Thank you for everything
After Delivery Pictures
Since it was my first experience importing a car there were many things I will do differently next time. In general terms was a good learning experience for me and Ms. Jun helped me, a lot, along the way. Next time I will be more careful about the general condition of the vehicle and request an inspection.
Car From Japan was very helpful throughout the import process. Ms. Jun was very kind, and couldn't have done anything better! I was disappointed to see the mirror fixed in a very sloppy fashion upon arrival, but it's nothing I can't clean up and may well have been the shipper's fault. I'm thrilled to give this car a new home!