Ushuhuda wa mteja & hakiki

Thanks for the help!

Very good.

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Ami has been very helpful answering all my questions. Pleasure to work with

OKAY

We have successfully got our honda fit on the road here and we love it!! Very interested in purchasing more vehicles from your company and we are recommending to all of our friends. Thank you so much!

Hi! Quick update: after getting it registered and insured over the holidays (and going on vacation to--go figure--Japan), I was able to get some stuff touched up. Nearly there! I really want to thank you for all the hard work you did for me on this Acty--through time zones and time pressure you really pulled through and we're all the happier for it! Cheers,

Fast swrvice

Good basic communication got may question answered fast even during the holidays

Good morning Ami, Hope all is well with you today. I finally have it licenced for the road. The licencing office gave me a bit of a hard time as they said the English version of the ownership must be stamped by an authorized Canadian company. I said to the lady if Customs Canada had no issue bringing it into the Canada then why would it be an issue to get the plates for it. She called down to Head office for Ontario licencing and it all worked out I did not need any other information, just the original ownership in Japanese and the converted one in English and the Canada Customs import paperwork that showed the partial taxes paid for Canada as the Provincial taxes need to be paid depending on the province you ship to. I just wanted to share that with you for future clients on paperwork required for licencing in Ontario. Oh and as far as the safety certificate is concerned any authorized mechanic shop can issue the safety for it as it is over 15 years old. That was my experience to have it licenced in Ontario and you must have valid insurance as well. I also wanted to say thank you for the Amazon Gift card I transferred the balance $50.00 to my account, greatly appreciated. I thought it was $ 100.00 LOL. Anyway thanks again it will come in handy for Christmas. Stay safe and talk soon. Have a great day

you made the interaction so frustrating that i gave up

Great customer service!

Hello Jun, Truck is awesome. Such a big hit that I recently sold it. Guy just had to have it. Time to start looking for another. Will definitely use car from Japan again. Thanks for everything!

They’ve always been quick when I’ve reached out. Unfortunately can’t get permission to spend the amount required for purchase.

I loved the way the agent Ken was handling all kinds of complicated situations in extremely helpful and prompt manner; he was really fast in providing aids for the transaction. I had to halt the purchase unfortunately, but this experience clearly left me an impression of how devoted Japanese people are to their professional tasks given. I still feel terrible having to cancel the deal in the middle after receiving all those help from Ken. Please be reminded of how great, thoughtful and dedicated agent you have in your roster.