100% great company to work with! The website is the most easiest one to find a car on japan. Anything i needed info or documents the communication they provided was fast! My agent was Austin he would always return my messages asap! Paypal transaction is smooth and i look forward to getting another vehicle thru “car from japan.com” Just remember you are getting a car or truck shipped so know the boats/ships is out of carfromjapans hands. Patience is a virtue, ships get delayed cause weather or port traffic so bare with it! Its worth the process! The easiest part is using the website!