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Frequently Asked Questions

How to use a coupons in CAR FROM JAPAN website?

Hi, You can use your CAR FROM JAPAN coupons to purchase any car from www.carfromjapan.com website. Follow the below steps. choose a car from "www.carfromjapan.com" website Click "Inquiry Now" button Fill-in your details &…

What are the rules around cancelling a purchase?

You may cancel a deal before the product is shipped. Depending on the stage of your transaction, cancellation rules will vary. Please check the cancellation rules below: 1) Before you sent money, you may cancel anytime without cost. Please…

How do I create an account?

Here is how you can create an account Click "Sign Up" on top right of the Car From Japan home page (www.carfromjapan.com) Fill in your full name, email address, password and other related details Click "Create Account" and you will…

Do you provide spare keys?

We do not guarantee, but the car might come with a spare key. If there is a spare key available, we will surely send you. We do not make spare keys on request.

How to Buy? (Major Steps)

Please follow the major steps mentioned below to complete a successful purchase at Car From Japan. 1) Find a product that you like, send inquiry and get an Invoice for that product, from Car From Japan 2) Make the payment as per the invoice…

How to find the right product?

Car From Japan allows you to search and filter by multiple criteria, making it really easy for your to find the product you want. Once you have your desired search results, you may as well change the viewing order depending on the factor…

How do I check the product quality?

Car From Japan tries to put quality verification ratings for each car, which is based on physical inspection of the car by professional authorities in Japan. If the car you like does not have such quality verification or if you want to…

Can I request a car that not listed on Car From Japan?

Yes, you can. Even if a car is not available in Car From Japan, you can get any car you want through the following process. A) Send us a “Customized Order” request via our “Customized Order” section, with necessary details. B) We will send…