Customer testimonial & review

Hi Jun, Sorry for the late message, the car has arrived and is with the clearance agent. It's very nice

Dear Ken (Mr) How are you? I hope you are well. Yes I received the car, all in good condition, and I am very pleased with it and with the service provided by CAR From Japan.

Car arrived much later than due date. Picked it up from Southampton docks yesterday and drove it back home over about 120 miles and all was good. Pleased with the car, except for some body marks which could not be seen in initial pictures. Some pieces of insterior dashboard also broken. It would be good if the company could do a good interior clean before shipping the vehicles.

Another successful purchase!

Very good service and great communication. We received the car in perfect condition. Thanks a lot!

Good

All was very smoothly done and cars are in good condition

Satisfied in negotiations and delivery time.

I have received my vehicle documents and I also received my Honda today. The vehicle appears to run well.

All good and thanks for car from Japan

I have just taken delivery of my first direct import from Japan in the form of an Estima Aeras from Carfromjapan. The communication and help has been fantastic all the way - during the lead-up to buying and post-shipping, all the way to me receiving the car in Feb 2017. Ken Phan was my point of contact throughout the entire process and I cannot thank him enough. Extremely helpful, honest and very efficient. The only slight sore point was that it was a really heavy smoker's car, although I was assured it wasn't when I asked the question, so the smell will take a while to get rid of. Not a particularly great issue in the grand scheme of things when buying a car unseen/tested. Overall, I cannot recommend this company enough and am already thinking about getting another one (for a colleague)!

Tunvir-san has been superb throughout the process - my first, personal import of a car, any question he'd be fast to answer and informative, and a very friendly personable chap to deal with. It made the whole process very enjoyable, informative and fun. The pickup at Newcastle was also excellent - helped by the NSA (Nissan Shipping Agents) there. Just a note to say that the van arrived safe and sound (pictured in the drive), thanks for all your help along the way! It even had enough fuel in it to drive perfectly from Newcastle to here without filling up. Amazed by the size of the wheels and the style, it is now a celebrity here, everyone who sees it says how nice it looks. The biggest bonus though is that the wife likes it, she was quite clear she didn't want a van but she liked this because it's small and good looking, so it's a win win. Thanks again for your help and assistance, I'll certainly let you know if I'm ever visiting Japan, and of course if you ever visit Cambridge please let me know. Overall very happy. The van's nice too ;)