Customer testimonial & review
Customer Feedback (out of 81,124 replies)
Question: Are you satisfied with CAR FROM JAPAN services?
Question: Why did you choose CAR FROM JAPAN?
Value for Money
Huge stock/ Great cars
Car arrived much later than due date. Picked it up from Southampton docks yesterday and drove it back home over about 120 miles and all was good. Pleased with the car, except for some body marks which could not be seen in initial pictures. Some pieces of insterior dashboard also broken. It would be good if the company could do a good interior clean before shipping the vehicles.
I have just taken delivery of my first direct import from Japan in the form of an Estima Aeras from Carfromjapan. The communication and help has been fantastic all the way - during the lead-up to buying and post-shipping, all the way to me receiving the car in Feb 2017. Ken Phan was my point of contact throughout the entire process and I cannot thank him enough. Extremely helpful, honest and very efficient. The only slight sore point was that it was a really heavy smoker's car, although I was assured it wasn't when I asked the question, so the smell will take a while to get rid of. Not a particularly great issue in the grand scheme of things when buying a car unseen/tested. Overall, I cannot recommend this company enough and am already thinking about getting another one (for a colleague)!
After Delivery Pictures
Tunvir-san has been superb throughout the process - my first, personal import of a car, any question he'd be fast to answer and informative, and a very friendly personable chap to deal with. It made the whole process very enjoyable, informative and fun. The pickup at Newcastle was also excellent - helped by the NSA (Nissan Shipping Agents) there. Just a note to say that the van arrived safe and sound (pictured in the drive), thanks for all your help along the way! It even had enough fuel in it to drive perfectly from Newcastle to here without filling up. Amazed by the size of the wheels and the style, it is now a celebrity here, everyone who sees it says how nice it looks. The biggest bonus though is that the wife likes it, she was quite clear she didn't want a van but she liked this because it's small and good looking, so it's a win win. Thanks again for your help and assistance, I'll certainly let you know if I'm ever visiting Japan, and of course if you ever visit Cambridge please let me know. Overall very happy. The van's nice too ;)
After Delivery Pictures