The shipping duration depends on your port, schedule and frequency of vessels, weather, etc. Normally it takes 20-30 days to different ports from Japan. Tell us your port name and we can help you with approximate shipping duration.
Generally, your documents will reach you before the product. Please track the document through the tracking number we sent you. If you cannot track the document or if you are worried, please contact us.
If the product is not in a ship yet, it might be easy to change the shipping destination port. Cost of such action varies depending on the shipment progress. Please consult with us if you need to do so.
After we send you documents, we will email you the tracking number of those documents. The tracking number will also be shown in your account (in the inquiry thread), when you log in to Car From Japan. You may use the tracking number to…
Congratulations! We will love to hear about your experience with the product and also with us. Please share your feedback. If possible, please share a picture of you, your friends or family and the product.
We need to know the details including Name, address, telephone number of both consignee & notify party, final port & related invoice number. Please make sure that the name and other information is correct. If there is a mistake in…
You will receive 2 original BLs, 1 original export certificate of the product, 1 original inspection certificate (if any).